ACCC wants NBN providers to reveal their true upload speeds
Australia’s consumer watchdog wants internet providers to openly advertise the typical upload speeds of their broadband plans , as it says upload speeds have “become more important to consumers” in recent years. The Australian Competition and Consumer Commission (ACCC) says clear-cut information around broadband upload speeds started to decline in 2020, just as upload speed became more meaningful with the switch to working and learning from home. “At the same time, upload speeds information has become more important to consumers who rely on upload speeds to undertake activities at home that were previously done in the workplace and place of education,” read the ACCC’s consultation paper . While internet providers are required to clearly state the typical download speed of each plan, the ACCC has found that most do not expressly state the upload speeds for their broadband offerings. Some providers will state each plan’s upload speed in its critical information summary, but a link t...